Privacy Policy

At Makellos, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its protection.

1. Information We Collect:
Personal Information: We may collect personal information such as your name, address, email address, and phone number when you inquire about our cleaning services or book an appointment.
Payment Information: When processing payments for our services, we may collect payment details such as credit/debit card information or bank account details.
Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our services and user experience.

2. How We Use Your Information:
Providing Services: We use the information collected to deliver our cleaning services to you, including scheduling appointments, communicating with you about your booking, and processing payments.
Improving Services: We may use usage information to analyze trends and improve our website, services, and customer experience.
Marketing: With your consent, we may send you promotional emails about our services, special offers, or other updates. You have the option to unsubscribe from these communications at any time.

3. Sharing Your Information:
Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or IT support providers. These service providers are contractually obligated to protect your information and only use it for the purposes outlined by us.
Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Security:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We regularly review our security procedures and update them to ensure the highest level of protection.

5. Your Rights:
You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us using the information provided below.

6. Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or contacting you directly.

7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Makellos Service Ltd
Sibley house
07475927745
Info@makellos.com

Effective Date: [06/10/2023]

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.